YO MAROC, owner of the Website agafayexcursion.com (hereafter the “Website”), is a company dedicated to the booking and sale of activities, excursions, transferts and other tourist services throughout Morocco, for those Users who are interested in contracting said services. YO MAROC places a platform agafayexcursion.com at the disposition of its Users, through which a natural or legal person (hereafter “the User”) can book activities, excursions, and other tourist services as well as transfers.
The details of YO MAROC are as follows :
If you access, view, or use the materials, content, or services via the Website, this implies that the User understands and accepts these General Conditions of Use, which define the rights and obligations of AGAFAY EXPERIENCE and the User, regards the contraction of activities, excursions and other tourist activities
To access the Website, User registration is not required. However, to be able to contract any of the services offered by AGAFAY EXPERIENCE it is required that the User registers and/or accepts these conditions.
AGAFAY EXPERIENCE has developed this Website to offer the User a service for the booking of activities, excursions, and other tourist services in Morocco.
AGAFAY EXPERIENCE also offers pick up and transfer services through the Website, which permits the User to contract a private vehicle, which will pick him up and transfer him from one point to another.
In general, the contraction of the services offered by AGAFAY EXPERIENCE will take place between the User and AGAFAY EXPERIENCE.
To be able to make booking via the Website, the User will have to provide their personal details (name, surname, e-mail, telephone and mobile), or in their case the data of the person in whose name the activity or transfer is being booked, with AGAFAY EXPERIENCE being able to make the booking solicited by the User.
By accepting these General Conditions of Use, Users state that they will provide correct, exact, current and complete data about their identity, or the person in whose name the activity or transfer is being booked. In this way, Users will be held responsible for the accuracy of the data provided to AGAFAY EXPERIENCE and for any consequences that may arise from errors in the information provided.
The bookings made by each User via the Website are subject to the specific conditions which apply to each tourist service proposed.
In general, booking activities, excursions and the other tourist services that AGAFAY EXPERIENCE promotes through its Website are subject to the following conditions:
The meeting point, date, time, duration and all necessary information for the activity, excursion and/or an other tourist service booked can be found in the description of each service, both on the Website and/or in the confirmation email that AGAFAY EXPERIENCE sends to the User once the booking is made.
The confirmation e-mail serves not only to provide all the information concerning the booked service but also allows AGAFAY EXPERIENCE to send to the User a receipt or a booking voucher of the activity, excursion and/or an other tourist service booked.
Users must be punctual and be at the meeting point at the time and on the day indicated on their voucher, as all activities, excursions and the other tourist services have a specific departure time, and it is impossible to modify the start time.
Duration of the activities, excursions and the other tourist services published on the Website are of a referential nature and could be subject to variations depending on the functioning of the service on the day or a factor external to AGAFAY EXPERIENCE such as inclement weather, traffic, demonstrations etc.
The contracting conditions of AGAFAY EXPERIENCE reserved services will be formalized once the Users have completed and accepted the activity or transfer reservation form and this has been confirmed.
Activities booked through actions or transactions with indications of being fraudulent may be canceled by AGAFAY EXPERIENCE.
Each of the services advertised by AGAFAY EXPERIENCE on the Website (activities, excursions, transfers, or other tourist services) has a specific cancellation policy, which the User can consult in the description of the activity (on the Website).
Hence, the specific cancellation conditions will be applicable to each service, which establish the cancellation time and possible penalisation.
AGAFAY EXPERIENCE will manage cancellations and will confirm the cancellation policies of each activity, excursion, transfer and/or the other tourist service.
If the PROVIDER does not have availability on the reserved date, AGAFAY EXPERIENCE will offer the customer an alternate date or schedule, which must be accepted or declined by the customer. If no reply about the alternative option is received within 72 hours, the booking will be cancelled and refunded immediately.
Users that reserve activities, excursions, or other tourist services on the present Website can publish their reviews and opinions on the Website by sending them to us by e-mail.
When AGAFAY EXPERIENCE receives a User’s review, it will be looked over and published as soon as possible on the present Website.
It is forbidden to upload intimidating, threatening, degrading or that promote violence against a particular group of people in any way. The Website cannot be used for advertising, promoting companies or businesses, brands or personal elements. AGAFAY EXPERIENCE will only publish User’s reviews that correspond to the service reserved by the User.
In particular, AGAFAY EXPERIENCE reserves the right to not publish reviews that include the following words and phrases :
The messages between AGAFAY EXPERIENCE and the Users are done in writing via e-mail with confirmation of receipt or by any other means that attests the reception and the content of the message.
By way of illustration, but not limitation, AGAFAY EXPERIENCE is not liable for the following circumstances :
Likewise, in no event shall AGAFAY EXPERIENCE be liable or made responsible or provides any guarantee for any type of damage caused by the access or usage of the Contents or the Website. AGAFAY EXPERIENCE is not liable of the following circumstances :
Any and all intellectual property rights associated with the Website and its contents are the sole property of AGAFAY EXPERIENCE. All designs, texts, custom graphics, logos, icons, buttons, software, names, brands, industrial drawings and other items that appear on the Website are property of AGAFAY EXPERIENCE and other entities that have granted AGAFAY EXPERIENCE the right and license to use such Marks and may not be used or interfered with without the written consent of AGAFAY EXPERIENCE.
AGAFAY EXPERIENCE does not give the User any license or authorization of any kind regards its intellectual and industrial Property or any other kind of rights related to the Website, services and Contents. In no case will the access and navigation of the Users imply a renunciation, transmission, license or total or partial cession of these rights on behalf of AGAFAY EXPERIENCE.
Any use of these contents not previously authorized by AGAFAY EXPERIENCE will be considered a serious infringement of the intellectual or industrial property rights and will give rise to legally established liabilities.
As AGAFAY EXPERIENCE allows Users to publish their reviews on the present Website, the Users must give AGAFAY EXPERIENCE a universal license, without restrictions and free to use, distribute, public communication, adaptation and duplicate these reviews. Via this license, AGAFAY EXPERIENCE can transform, adapt and to sum up, use the Users’ reviews for publicity and promotion of AGAFAY EXPERIENCE Website and social media.
AGAFAY EXPERIENCE reserves the right to make as many changes as necessary to these General Conditions of Use. If any modifications are made, Users will be previously informed. These modifications will be valid from the moment they are published on the Website.
In any case, AGAFAY EXPERIENCE makes it clear to the Users that they have a Claim Form by which they can make any complaint or claim in relation to the services provided by AGAFAY EXPERIENCE.